All jewelry pieces are made to order, which means that we make it specifically for you when you place an order. It also means that there will be a short wait until we can ship it to you. The general turnaround is 3-10 business days, depending on the complexity of the design. Fine jewelry pieces may take up to 3 weeks. If you need it sooner or would like to know an exact production timeline, please drop us a note at firstname.lastname@example.org. We will try our utmost to meet your needs.
New York residents will be charged a 8.875% sales tax.
International Duty & VAT
International customers, please note that your order may be subject to a customs, duty or VAT tax, which is not included in the item price you paid. You will be required to pay the duty or VAT upon delivery of your package. The regulations vary by country. We suggest that you obtain the latest information for your country by contacting your local postal office, or using an online calculator: www.dutycalculator.com.
All domestic packages are sent using USPS First Class Mail ($4) or USPS Priority Mail ($8), depending on your personal preference. Please ensure that you enter the correct address during checkout. A tracking number will be provided to you upon shipment. You may also add Signature Confirmation (domestic orders only) to ensure your mail is delivered securely. Should you need Express or Overnight Shipping, please contact us before you make a purchase. Please note we are not responsible for lost or stolen packages.
All international orders are sent using USPS International First Class Mail ($9.99 for Canada, $10.99 everywhere else). Most packages should arrive within 2 weeks. However, delays could occur due to circumstances beyond our control. Please note we are not responsible for lost or stolen packages.